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Privacy Policy

Last Updated: August 21, 2026

Tire Source Neighborhood Car Care (“Tire Source,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website, www.yourtiresource.com (the “Website”), or communicate with us through our online forms and services.

By using the Website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our Website, contact us, schedule a service, request information, or otherwise communicate with Tire Source.

Depending on how you interact with us, the information we collect may include:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • ZIP code
  • Vehicle information
  • Preferred Tire Source location
  • Appointment or service information
  • Information included in questions, comments, or other communications you submit
  • Information you provide when participating in promotions, rewards programs, or other Website features
  • Information you provide when opting in to SMS communications

You are not required to provide personal information simply to browse the Website. However, certain information may be necessary for us to respond to an inquiry, schedule an appointment, provide requested services, or fulfill another request.

Information Collected Automatically

When you visit the Website, we may automatically collect certain information about your device and how you interact with the Website. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited
  • Links clicked
  • Date and time of your visit
  • Referring website or search engine
  • General geographic information
  • Other information about how you use and interact with the Website

We may use cookies, pixels, tags, web beacons, and similar technologies to collect this information.

Cookies and Tracking Technologies

The Website may use cookies and similar technologies to improve functionality, understand how visitors use the Website, remember preferences, analyze Website traffic, and support advertising and marketing efforts.

You may be able to control or disable cookies through your web browser settings. Please note that disabling cookies may affect certain Website features or functionality.

We may also work with third-party service providers, advertising partners, analytics providers, or social media platforms that use cookies or similar technologies on or in connection with the Website. These companies may collect information about your online activities over time and across different websites and services, subject to their own privacy policies.

How We Use Your Information

Tire Source may use personal information we collect for purposes including:

  • Responding to questions, comments, and requests
  • Scheduling and managing service appointments
  • Providing tire and automotive services
  • Communicating with you about your vehicle, appointment, or requested service
  • Providing information about our products, services, locations, promotions, coupons, or rewards programs
  • Sending marketing communications when you have provided appropriate consent
  • Sending SMS messages when you have opted in to receive them
  • Improving our Website, services, and customer experience
  • Understanding Website usage and measuring the effectiveness of our marketing
  • Detecting, preventing, and addressing fraud, security issues, or technical problems
  • Complying with applicable laws, regulations, and legal processes
  • Protecting the rights, property, and safety of Tire Source, our customers, employees, and others
  • Fulfilling other purposes disclosed at the time information is collected or with your consent

How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide services to you.

These third parties may include:

  • Service providers that help us operate our Website or business
  • Website hosting, analytics, advertising, and technology providers
  • Communication and marketing service providers
  • Payment or transaction service providers, when applicable
  • Business partners when necessary to provide a requested product or service
  • Professional advisors, such as attorneys, accountants, or other consultants
  • Government agencies, law enforcement, or other parties when required by law

We do not share your personal information with third parties for their own independent marketing purposes unless permitted by law and, where required, with your consent.

We may also disclose information if we believe disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our customers, employees, or others.

SMS Communications

If you choose to provide your mobile number and opt in to receive SMS messages from Tire Source, we may use your information to send text messages related to your inquiry, appointment, services, promotions, or other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS marketing or other text communications at any time by replying STOP to a message. You may reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Marketing Communications

If you provide your contact information, we may contact you regarding services, promotions, offers, appointments, or other information that may be relevant to you, subject to applicable law.

You may opt out of marketing emails by using the unsubscribe link included in the email. You may also contact us directly to request that we stop sending marketing communications.

Please note that you may still receive transactional or service-related communications when necessary, such as appointment confirmations, service updates, or other communications related to a request you have made.

Third-Party Websites and Services

The Website may contain links to third-party websites, including social media platforms, manufacturers, service providers, or other websites that are not operated by Tire Source.

Tire Source is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Data Security

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, while we work to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

Children’s Privacy

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may include the ability to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to certain exceptions
  • Request information about how we collect and use personal information
  • Opt out of certain marketing or targeted advertising activities
  • Withdraw consent where processing is based on consent
  • Exercise other rights provided by applicable privacy laws

To exercise a privacy right, please contact Tire Source using the contact information provided below. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

California Residents

California residents may have additional privacy rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).

Subject to applicable law and certain exceptions, California residents may have the right to know what personal information is collected, request access to or deletion of personal information, request correction of inaccurate information, and opt out of certain sales or sharing of personal information.

Tire Source does not sell personal information for monetary consideration. We may, however, use third-party service providers and advertising or analytics technologies that may involve the sharing or disclosure of information as defined under applicable California law.

California residents who wish to exercise applicable privacy rights may contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of the Website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Tire Source Neighborhood Car Care through our Contact Us page or by contacting one of our Tire Source locations.

Tire Source Neighborhood Car Care
Northeast Ohio
Phone: (330) 497-8200

You can also visit our Contact Us page to find the Tire Source location nearest you and its contact information.

Tire Source Neighborhood Car Care
www.yourtiresource.com